Terms of Service

Last Updated: July 16, 2026

These Terms of Service (“Terms”) govern your access to and use of michellemozes.com (the “Site”) and any services, digital products, courses, coaching programs, brand design engagements, waitlists, or communities offered by Michelle Mozes (“Michelle Mozes,” “we,” “us,” or “our”) (collectively, the “Services”). By accessing the Site or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or Services.

1. Who We Are

Michelle Mozes is a brand design and business coaching practice. Questions about these Terms can be sent to:

2. Eligibility

You must be at least 18 years old to use the Site or purchase our Services. By using the Site, you represent that you meet this requirement and that any information you provide is accurate and complete.

3. Our Services

We offer a range of Services, including but not limited to:

  • Brand Design — visual identity and brand strategy services
  • 1:1 VIP Coaching and Scale Your Magic Mastermind — coaching and group mentorship programs
  • Digital products and trainings — masterclasses, audio trainings, and worksheets purchased or downloaded through third-party platforms (e.g., ThriveCart, Kit)
  • Courses — hosted through Teachable
  • Free community access — including our WhatsApp community and email list

Specific deliverables, timelines, pricing, and terms for coaching or brand design engagements will be outlined separately in an individual services agreement, proposal, or invoice, which forms part of these Terms when accepted.

4. Payments, Pricing, and Refunds

  • All prices are listed in U.S. dollars unless otherwise stated and are subject to change at any time without prior notice, except for payments already made or engagements already confirmed.
  • Payments for digital products, courses, and masterclasses are processed by third-party providers (e.g., ThriveCart, Teachable). Your payment information is collected and processed directly by those providers, not stored by us.
  • Digital products, trainings, and course purchases are generally non-refundable due to their instant-access, downloadable nature, except where required by law or explicitly stated at the time of purchase.
  • Refund, cancellation, and payment terms for coaching programs or brand design engagements will be governed by the individual agreement signed at the start of that engagement.

5. Waitlists and Applications

Joining a waitlist (e.g., for Scale Your Magic) or submitting an application through our forms (including via Jotform) does not guarantee acceptance into a program. We reserve the right to accept or decline any applicant at our sole discretion.

6. WhatsApp Community and Email List

  • By joining our WhatsApp community, you agree to engage respectfully with other members and understand that your phone number and profile information will be visible to us and other participants.
  • We reserve the right to remove any member from the WhatsApp community or email list at our discretion, including for behavior we deem disruptive, disrespectful, or inappropriate.
  • You may leave the WhatsApp community or unsubscribe from our email list at any time.
  • Content shared in the WhatsApp community or via email is for personal use only and may not be redistributed, sold, or repurposed without our permission.

7. Intellectual Property

All content on the Site and within our Services — including but not limited to text, graphics, logos, branding, course materials, worksheets, audio trainings, videos, and design work — is the property of Michelle Mozes or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, publicly display, sell, or create derivative works from any of our content without our prior written consent. Purchasing a course, training, or digital product grants you a limited, non-transferable, non-exclusive license for personal or internal business use only — it does not transfer ownership of the underlying content.

Client brand design deliverables are governed by the intellectual property terms specified in the individual client services agreement.

8. User Conduct

When using the Site or Services, you agree not to:

  • Violate any applicable law or regulation
  • Infringe on the intellectual property or privacy rights of others
  • Share, resell, or redistribute paid content or course materials without authorization
  • Use the Site or community spaces to harass, defame, or harm others
  • Attempt to interfere with, hack, or disrupt the Site’s functionality or security
  • Misrepresent your identity or affiliation

9. Coaching and Program Disclaimer

Our coaching, mastermind, and brand strategy Services are educational and developmental in nature. They are not a guarantee of specific business results, income, or outcomes. Any results, testimonials, or examples referenced on the Site or during our Services reflect individual experiences and are not typical or guaranteed. Your results will depend on your own effort, market conditions, and factors outside our control.

Nothing provided through our Services constitutes legal, financial, tax, medical, or psychological advice. You are solely responsible for decisions made in connection with your business.

10. Third-Party Platforms and Links

The Site links to and integrates with third-party platforms, including Kit (ConvertKit), Jotform, ThriveCart, Teachable, WhatsApp, Instagram, LinkedIn, YouTube, and Spotify. We do not control and are not responsible for the content, functionality, security, or privacy practices of these third-party platforms. Your use of them is subject to their own terms and policies.

11. Disclaimers

The Site and Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.

12. Limitation of Liability

To the fullest extent permitted by law, Michelle Mozes shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of, or inability to use, the Site or Services — even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these Terms or your use of the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless Michelle Mozes, its contractors, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or misuse of the Site or Services.

14. Termination

We reserve the right to suspend or terminate your access to the Site, WhatsApp community, email list, or any Service at our discretion, including for violation of these Terms, without prior notice.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising from these Terms or the Services shall be resolved in the courts located in New York.

16. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time, at our sole discretion. Changes will be effective immediately upon posting to the Site, and the “Last Updated” date at the top of this page will be revised accordingly. Your continued use of the Site or Services after any changes are posted constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.

17. Contact Us

If you have questions about these Terms, please contact us at:

Michelle Mozes
Email: michelle@michellemozes.com
Contact form: michellemozes.com/contact